60 Day Returns

Crossfire is proud to stand by a 60-day returns and exchange policy.

We know our equipment is superior in quality to others. Crossfire equipment is the best in its class, worldwide. 

Materials suppliers, production engineers and factory staff have been with us for decades. Their level of competence gives us the confidence to offer exceptional build quality and function.

Nevertheless, if you buy one of our products from our website (crossfirepacks.com) and it just won’t fit the bill, for whatever reason, we’ll refund you the entire purchase price provided you send it back in its original new condition within 60-days of purchase.

You can also elect for an exchange, including for change of size if needed.

All you need to do is send back the item to us with the form below filled out and we’ll handle it.

Please allow 5-7 business days for us to process your return once we’ve received the package.

If you elect to exchange, you’ll be charged for shipping on the new item.

It probably goes without saying, but we’ll say it anyway. We do not accept returns on worn, altered or customer-damaged items. Nor do we accept returns on custom manufactured and special-order items.

Please forward returns and exchanges to:

Attn: Returns and Exchanges
CROSSFIRE RUCKS
9791 Rea Rd
Waxhaw, NC 28173

For further information regarding return or exchange procedures, please email info@crossfirepacks.com